• What metal are STAC pieces comprised of?
  • All STAC pieces are made in solid 18 kt and 14kt gold to last you a lifetime! Please note - Only select earrings and rings are available in 14 kt gold at this point in time.

  • What is 18 kt gold?
  • All gold starts off as 24 kt gold. 18 kt is 18 parts pure gold and 6 parts alloy. 24kt solid gold is too soft, so alloys are added to make the gold jewellery durable and wearable.

  • What is 14 kt gold?
  • All gold starts of 24 kt gold. 14 kt gold is 14 parts pure gold and 10 parts alloy. 24 kt solid gold is too soft, so alloys are added to make the gold jewellery durable and wearable.

  • Are your diamonds natural and real?
  • Yes! All the diamonds we use are natural real and graded SI (‘eye-clean’) and Near Colorless (IJ)

  • What is the quality of your stones?
  • All the diamonds are natural and real and graded SI (‘eye-clean’) and Near Colorless (IJ)

    The rice pearls are freshwater and the larger round pearls are cultured.

    All emeralds are authentic and natural.

  • Can i get a certificate of authenticity?
  • Of course! You can be rest assured that each piece comes with its own Certificate of Authenticity and is BIS Hallmarked.

  • What is BIS Hallmarking and is my piece BIS Hallmarked?
  • Yes all STAC pieces are BIS hallmarked.

    The BIS hallmark is a hallmarking system for gold jewellery sold in India certifying the purity of the metal. It certifies that the piece of jewellery conforms to a set of standards laid by the Bureau of Indian Standards (BIS), the national standards organization of India.

    Under Bureau of Indian Standards (BIS) Act, an independent hallmarking agency certifies gold on the basis of Indian standards. In other words, gold jewellery can only be evaluated and tested at official hallmarking centers and then certified that the metal conforms to the national and international standard of fineness and purity.

  • What does my STAC parcel include?
  • Your STAC piece and everything it comes with is luxury redefined! Your piece comes beautifully packaged in our sturdy, specially designed STAC boxes. Don’t miss the drawer in your STAC box which contains:
    ♦ A complimentary, soft-fabric lined STAC pouch for safe keeping of your jewellery
    ♦ The authenticity certificate for your individual piece
    ♦ A brief note on how to care for your piece

    Pro Tip: The STAC box makes for a convenient jewellery box for when you travel!