Tips, tricks and some age-old wisdom to keep your jewellery shining bright ! Your jewellery is designed to withstand daily wear and tear, but keep in mind that they are still made from precious metals and delicate stones, so a little bit of love will go a long way.
- How should i care for my jewellery?
To maintain the lustre and durability of your jewellery, avoid wearing it while showering, exercising or swimming!
Always put it on last when getting ready and avoid any contact with perfumes, lotions or cosmetics. Particularly for pearls, as this may affect the colour or lustre.
Never expose jewellery to household cleaning products, such as bleach, chlorine or other chemicals.
Apply lotion, cosmetics, hairspray and perfume before wearing your jewellery.
- How should i clean my jewellery?
To keep all your jewellery looking radiant, soak the piece in warm water with a few drops of detergent. Use a soft brush to clean and gently pat dry with a lint-free cloth. Please note: Warm water should only be used in the case of gold and diamond jewellery. For gemstones and pearls, please read below.
Gemstones and pearls are delicate and so best cleaned with a soft, untreated, damp cloth. Please note: hot water and harsh chemicals should be avoided at all times.
Do not use tissue paper, paper towels or cotton while cleaning your jewellery as it may cause scratching and leave fibres on the jewellery.
- How should i store my jewellery?
Store it separately in the specially designed STAC pouch provided or another suitably lined box or soft pouch.
We recommend storing your pieces separately, so that they don't rub together or become tangled
- What if my jewellery fades?
We offer complimentary re-polishing!! All you need to do it get it to us, please refer to our Returns, Exchange and Repairs section. However here is an easy hack to bring back the lustre to your piece:
For diamond and gold jewellery: soak the piece in warm water with a few drops of detergent. Use a soft brush to clean and gently pat dry with a lint-free cloth.
For gemstones and pearls: due to their extremely delicate nature, , they are best cleaned with a soft, untreated, damp cloth. Please note: hot water and harsh chemicals should be avoided at all times.
- Does gold scratch?
All of our pieces are made with 18kt and 14kt gold, so they are durable but malleable, and certainly not scratch resistant. 18kt gold has 18 parts pure gold, and 6 parts alloys. 14kt gold has 14 parts pure gold and 10 parts alloys. 24kt solid gold is too soft a metal and so alloys are added to make the fine jewellery more strong and durable. While scratching is totally normal, it can be more noticeable on a piece with a larger surface area like pieces from our Classic Collection.